cv66 bat Privacy Policy
Your personal information is safe with us. This policy explains how cv66 bat collects, stores, and uses your information.
Table of Contents
- Introduction and Scope
- Types of Information Collected
- How Information Is Collected
- Purpose of Using Information
- Information Storage and Security
- Sharing Information with Third Parties
- Cookie Policy
- Payment Information Security
- Protection of Minors
- User Rights
- Data Retention and Deletion
- Changes to This Policy
- Contact
1. Introduction and Scope
This privacy policy applies to the website, mobile application, and all related services under the cv66 bat platform. When you register on our platform, use our services, or contact us, you agree to the terms set out in this policy.
Protecting your privacy at cv66 bat is a core responsibility for us. We believe every user should have control over their own personal information. Along with reading this policy, it would be helpful to read our Terms and Conditions, as both documents complement each other.
2. Types of Information Collected
cv66 bat may collect the following types of information:
2.1 Personal Identity Information
- Full name and date of birth
- National ID number or passport number (when identity verification is required)
- Current address
- Email address
- Mobile number
2.2 Account Management Information
- Username and encrypted password
- Account history, transaction records, and details of betting or gaming activity
- Deposit and withdrawal information
- Communication history (live chat, email)
2.3 Technical Information
- IP address and device identifier
- Browser type and operating system
- Time of access to the platform, session duration, and navigation patterns
- Cookie and local storage data
3. How Information Is Collected
cv66 bat collects information in the following ways:
- Information provided directly: Information you provide during registration forms, identity verification, contact with the support centre, or payment processing.
- Automatically collected information: Information collected through cookies, log files, and tracking technologies while you use the platform.
- Information received from third parties: Information received through payment service providers (such as bKash, Nagad, Rocket) or identity verification services.
- Public sources: Information you have voluntarily made public on social media or other public platforms.
4. Purpose of Using Information
Collected information is used only for the purposes listed below:
- To create, verify, and manage accounts
- To process deposits, withdrawals, and other financial transactions
- To improve the quality of platform services and add new features
- To detect and prevent fraud, money laundering, or other illegal activity
- To personalise the user experience and provide relevant information
- To provide customer support and resolve issues
- To meet legal obligations and for audit purposes
Your information will never be sold or used for unjustified commercial purposes.
5. Information Storage and Security
cv66 bat has put industry-standard technical measures in place to protect your information:
- SSL Encryption: All data transmitted on the platform is encrypted using SSL technology.
- Secure Servers: Data is stored on secure, controlled servers where unauthorised access is strictly restricted.
- Encrypted Passwords: Your password is never stored in plain text — it is kept only in hashed format.
- Regular Security Audits: Regular security audits are conducted to identify system vulnerabilities.
- Access Controls: Only authorised staff have access to specific data, and only where it is directly relevant to their work.
6. Sharing Information with Third Parties
cv66 bat does not sell your information to third parties or transfer it without permission as a matter of policy. However, limited information may be shared in the following situations:
6.1 Service Support Providers
Necessary information is shared with selected trusted third parties for payment processing, identity verification, or technical support. These organisations operate under strict confidentiality agreements.
6.2 Legal Obligations
Information may be disclosed to comply with court orders, government directives, or legal obligations. In such cases, we will make every effort to notify the user in advance where possible.
6.3 Fraud Prevention
Information may be provided to relevant authorities to investigate fraud, money laundering, or other illegal activity.
7. Cookie Policy
The cv66 bat platform uses cookies. Cookies are small text files stored in your browser that help the site function properly.
7.1 Use of Cookies
- Essential Cookies: Used to maintain login sessions and ensure security. Without these, the platform will not work correctly.
- Functional Cookies: Used to remember your preferences and settings.
- Analytics Cookies: Used to collect anonymous data for monitoring and improving platform usage.
7.2 Cookie Controls
You can control cookies by changing your browser settings. However, please note that disabling certain cookies may cause some platform features to not work properly.
8. Payment Information Security
bKash, Nagad, Rocket, and bank transfer are used for deposits and withdrawals at cv66 bat. Financial information related to these payment methods is kept as secure as possible.
- Complete payment card or account details are not stored on our servers.
- Transaction information is processed only within the secure environment of the relevant payment service provider.
- Records of every financial transaction are stored in the account and can only be viewed by authorised individuals.
9. Protection of Minors
cv66 bat strictly follows a 21+ age policy. We do not knowingly collect information from anyone under the age of 21. If it is ever confirmed that a minor's information has been collected by mistake, that information will be deleted immediately and the associated account will be closed.
A note to parents: please monitor your child's internet use and encourage them to follow the responsible gaming guidelines.
10. User Rights
Every user registered at cv66 bat has the following rights:
10.1 Right to Access Information
You can view the information stored in your account at any time and request a copy of it.
10.2 Right to Correct Information
You have the right to request a correction if any information in your profile is incorrect or incomplete.
10.3 Right to Delete Information
In certain cases, you may request that your personal information be deleted. However, some information may need to be retained for a period due to legal obligations or ongoing dispute resolution.
10.4 Right to Object to Processing
In special circumstances, you have the right to object to the processing of your information. In such cases, your reasoning will be considered against our legitimate interests.
11. Data Retention and Deletion
cv66 bat does not retain your information longer than necessary. The general rules are:
- Information for active accounts is retained for the entire period the account remains active.
- Even after an account is closed, some information may be required by law to be retained for a set period for legal and regulatory reasons.
- Processing of marketing-related information stops as soon as you withdraw your consent.
- Records of financial transactions are retained for the legally required period.
12. Changes to This Policy
This privacy policy may be updated from time to time due to changes in services, new technology, or legal requirements. For significant changes, we will notify you by email or through the platform.
If you continue to use the platform after changes are made, it will be assumed that you have accepted the updated policy. You are therefore encouraged to check this page regularly. To learn more about cv66 bat, visit our About Us page.
13. Contact
If you have any questions, requests, or complaints about this privacy policy, please contact our support team. Our support team is available seven days a week, twenty-four hours a day, in Bengali and English via live chat and email.
Email: [email protected]
When sending a privacy-related request, please use your registered email address and clearly state the subject of your request.